Privacy Policy

Effective Date: 08-26-2026

Zemaitis/Baker Insurance (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit zemaitisbaker.com (the “Site”) or otherwise interact with our agency.

Information We Collect

We may collect the following types of information:

Information you provide directly, such as when you request a quote, contact us, or make a payment:

• Name, email address, phone number
• Type of insurance requested and related comments or notes
• Information relevant to your policy, claim, or coverage needs (e.g., address, vehicle, property, or business details)

Information collected automatically when you browse the Site:

• IP address, browser type, device information
• Pages visited, time spent on the Site, referring website
• Cookies and similar tracking technologies (see “Cookies and Tracking Technologies” below)

How We Use Your Information

We use the information we collect to:

• Respond to quote requests and provide insurance products and services
• Communicate with you about your policy, claims, billing, or account
• Improve and maintain our Site and services
• Comply with legal and regulatory obligations
• Send marketing or informational communications, where permitted (you may opt out at any time)

How We Share Your Information

We do not sell your personal information. We may share information with:

• Insurance carriers and underwriters to obtain quotes, bind coverage, and process claims on your behalf
• Service providers who help us operate our business (e.g., website hosting, payment processing, email delivery)
• Regulators or authorities where required by law
• Other parties with your consent or as necessary to complete a transaction you requested

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to operate certain features (such as embedded Google Maps) and, where you consent, for marketing and analytics purposes. You can manage your cookie preferences through the cookie consent tool on our Site or through your browser settings. Declining non-essential cookies will not affect your ability to use core Site features such as requesting a quote.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information, consistent with applicable Massachusetts data security requirements (201 CMR 17.00). No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to service your policy or account, respond to inquiries, and comply with legal, regulatory, and recordkeeping obligations.

Your Choices and Rights

• You may request to review, update, or correct the personal information we hold about you.
• You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• Depending on your state of residence, you may have additional rights regarding your personal information; contact us to make a request.

Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Zemaitis/Baker Insurance 108 Shrewsbury Street, Suite 202 Worcester, MA 01604

Phone: 508-752-7777 Toll Free: 888-752-7780 Fax: 508-752-8580